Shipping Policy

Effective Date: January 3, 2025

At MegaHatoo, we aim to offer you a seamless and timely shipping experience. Our Shipping Policy outlines the processes, shipping options, and costs involved in delivering your orders.

1. Shipping Methods and Delivery Times
We offer various shipping options to ensure your products arrive on time, based on your preferences and location.

  • Standard Shipping: Estimated delivery time is 5-7 business days within the United States.
  • Expedited Shipping: Estimated delivery time is 2-3 business days within the United States.
  • International Shipping: Delivery times may vary depending on the destination, usually 7-14 business days.

2. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery method and destination. Costs will be displayed during checkout before you confirm your order.

  • Free Shipping: Enjoy free standard shipping on orders over $50 (within the United States).
  • Express Shipping: Additional charges apply for expedited shipping methods.

3. Order Processing
Orders are typically processed within 1-2 business days of receiving payment. You will receive a confirmation email with tracking details once your order has shipped. In case of delays, we will notify you via email as soon as possible.

4. Tracking Your Order
Once your order is shipped, you will receive a tracking number by email. You can use this tracking number to monitor your order’s status and estimated delivery time. Visit the carrier’s website (e.g., UPS, FedEx, USPS) to track your package.

5. Shipping Restrictions

  • We currently ship to all 50 states within the United States and selected international locations.
  • We do not ship to P.O. Boxes for some carriers.
  • Some heavy or oversized items may have additional shipping charges or require special delivery arrangements. If applicable, we will contact you for further instructions.

6. International Orders
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in the destination country. These fees are separate from the shipping charges and are the responsibility of the customer.

7. Shipping Delays
While we strive to meet delivery times, delays can occur due to factors beyond our control, such as weather conditions, carrier delays, or holidays. If you experience any delays, please contact our customer service team for assistance.

8. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, whether through a replacement or refund.

9. Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us: