Sales Policy

Effective Date: January 3, 2025

At Megahatoo, we are committed to providing the highest quality products and services to ensure a seamless shopping experience for all our customers. Our Sales Policy outlines the terms and conditions that govern the sale of products through our website https://megahatoo.net/.

Please read the following carefully before making a purchase.

1. Order Process

  • Placing an Order: Customers can browse our products and place an order directly through our website https://megahatoo.net/.
  • Order Confirmation: After placing your order, you will receive a confirmation email with your order details. If you don’t receive this email, please contact our support team.
  • Order Processing: Once confirmed, we process and prepare your order for shipment within 1-3 business days.

2. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover, etc.)
  • PayPal
  • Other secure payment options (details may vary depending on location and availability).

If you encounter any issues with payment processing, please contact our customer support team at info@megahatoo.net or (804) 751-0910.

3. Shipping & Delivery

  • Shipping Times: Orders are usually shipped within 1-3 business days. Delivery typically takes 5-7 business days depending on the destination.
  • Shipping Providers: We use reliable carriers to ensure your order arrives safely and on time.
  • Tracking: Once your order has shipped, you will receive a tracking number via email to monitor your shipment.

Please note: Delivery delays may occur due to unforeseen circumstances such as weather, carrier delays, or other external factors.

4. Order Cancellation

You may request to cancel your order within 24 hours of placing it by contacting our support team at:

After the 24-hour window, we may be unable to cancel your order if it has already been processed or shipped.

5. Returns & Refunds

Megahatoo offers a 30-day return policy under specific conditions. For more information about our return and refund process, please refer to our Return & Refund Policy.

6. Damaged or Incorrect Products

If your product is received damaged or incorrect, contact our customer support team within 7 days of receipt with evidence (e.g., photos). We will provide either a replacement or a full refund at no additional cost to you.

7. Product Availability & Pricing

  • Product Availability: All items are subject to availability. In rare cases, an item may go out of stock after you place an order. We will inform you promptly if this occurs.
  • Pricing: All product prices are listed in U.S. dollars (USD) unless stated otherwise. Prices are subject to change without prior notice but are locked in at the time of purchase.

8. Customer Responsibility

Customers are responsible for providing accurate and up-to-date contact information during checkout, including name, shipping address, and contact number. We are not responsible for delays or failed deliveries due to inaccurate or incomplete information provided by customers.

9. Contact Us

If you have any questions about this Sales Policy, your order, or our services, contact us at:

Our customer service team is available to help you during business hours.

Thank you for choosing Megahatoo. We are dedicated to delivering the best customer experience and ensuring your satisfaction with every purchase.

Megahatoo Team